Price of collecting BISP stipend

• Agents deducting Rs1,500 to Rs2,000 from payments, say beneficiaries • BISP introduces Social Protection Wallet to reduce dependence on agents WHEN Koonj Jhanjhanjo finally received Rs12,500 from a Benazir Income Support Programme (BISP) agent, she had little choice but to accept that Rs11,620 of the amount due to her had been withheld. Along with her husband, Saghir, she spent an entire afternoon in the scorching heat, hoping to receive the remaining amount after the device operator — an agent authorised by BISP and a partner bank to make disbursements — refused to pay what was owed to her. “When we insisted, the operator replied arrogantly that the rest of the amount would be paid…